Correct Care Recovery Solutions (CCRS) has partnered with the Massachusetts Department of Corrections to comprehensively manage and provide medical and mental health care, forensic mental health evaluation and treatment, substance abuse treatment and dental services to patients at Bridgewater State Hospital. CCRS is seeking qualified professionals to be part of this innovative program that will deliver care in accordance with a person-centered, trauma-informed recovery/resiliency philosophy. CCRS’ overall goal is to improve patients’ levels of functioning and wellness for a successful recovery and discharge from the hospital. CCRS has several exciting employment opportunities based at Bridgewater State Hospital for individuals to work alongside visionary leaders committed to improving public health. When you work at a CCRS facility, you have an opportunity to make a difference every single day.
Our Director of Performance Improvement is responsible for management and administration of facility’s quality and performance improvement activities. Overall responsibilities include providing technical assistance to facility leaders for the development and implementation of processes and systems to deliver safe and quality care and services that comply with licensing and regulatory standards, coordinating data collection, tracking and trending, and the monitoring of performance indicators.
A Bachelor’s degree required in human services, health care field, management, or related field. Master’s Degree preferred.
Three (3) years of experience in a performance improvement, quality assurance, or contract management related position.
Experience in healthcare, correctional, security, forensic facility or secure setting preferred.
Demonstrated experience in performing tasks related to process design, management and improvement; systems analysis; data collection, analysis and reporting; and other tasks requiring general management and leadership skills may be substituted on a year for year basis for experience in a direct performance improvement, quality assurance, or contract management position.
Experience working with accreditation or regulatory standards desirable.
Experience with Six Sigma or LEAN process improvement methodologies desirable.
CPHQ, Six Sigma or other quality professional certification preferred. Excellent written, verbal, and computer skills.
Experience with Microsoft Office, especially Excel, required.
Experience with data analysis software desirable
CCS is an EOE/Minorities/Females/Vet/Disability Employer